Reservation Policy and Cancellation Terms: To guarantee your reservation, the first night will be charged to your credit card. This is non-refundable if canceled. Cancellations made 10 days or less prior to the day of arrival will have the credit card charged the remaining 50% of the reserved stay. NO SHOWS will be charged 100% of the reserved stay. If you have problems during travels to Jaco, please call or email us as you will still be charged as a No Show unless you contact us.